Government of Canada

Canadian International Development Agency

www.cida.gc.ca

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Examples of Capacity Development Activities and Results

When adapting the examples below to your project, be sure to replace words in bold with the specifics for your situation.

Activities Outputs Indicators
1. Leadership and management skill training and/or technical assistance including: human resources management (including processes and procedures for staff development); priorization and time management; negotiating and networking, proposal preparation and presentation; marketing. 1. More effective, strategic, gender sensitive, accountable and professional leaders, managers and administrators demonstrating strong subject matter knowledge and skills and ability to define and influence, manage and implement projects/programs of specify which organization targeting which beneficiary groups. 1. Number of leaders (m/f) trained in and using acquired knowledge and skills in priority areas; proportion of female to male in senior management and leadership positions; extent to which leadership capacities strengthened; evidence of leadership decisions and management which support new direction; degree of openness to public scrutiny; clarity of rules and consistency of application; extent of civic access to information; quality and presentation of proposals, reports and other sponsor communication; demonstrated evidence of new subject matter knowledge and skills; capacity to define and influence; capacity to manage and implement; evidence that leaders/managers/ administrators take action to changes and mitigate risks.
2. Staff training and/or technical assistance for short, medium and long term strategies, policies, priorities… ; training to define organizational values and mission; training to produce strategic and business plans that consider organizational capacity, budgetary constraints, understanding of what is required to achieve results (matching the task with the results) and matching requirements/ resources with the tasks. 2. New and improved strategies, policies, priorities, systems, accountability structures, and decision-making, planning, monitoring and reporting mechanisms for specify which organizations and/or which programs targeting which beneficiary groups. 2. Number of strategies, policies, priorities, business plans and systems developed and implemented; extent to which strategies, policies, priorities, business plans, systems and accountability structure reflect new vision and mandate; number of staff (m/f) trained in priority areas (e.g. planning, management, monitoring, evaluation etc.); extent to which: new organizational systems and procedures insitutionalised; extent to which new ideas, including but not limited to gender sensitivity, incorporated into the organizations programs; organizational behaviour has evolved; and relationships with other organizations strengthened; proportion of commitments met and/or soundness of the reasoning for commitments not carried out; degree to which the organization achieves its results; extent to which the organization has obtained sufficient resources to carry out its strategy; evidence that action was taken to adapt to changes and mitigate risks.
3. Staff training and/or technical assistance for efficient and effective program/service delivery. 3. Improved quality of program implementation/ service delivery for specify which organizations and/or which programs targeting which beneficiary groups. 3. Number of staff (m/f) trained in effective service delivery (e.g….); number of programs/services designed and delivered by newly trained staff; level of client satisfaction with services; number of clients reached with new services; degree to which needs of female clients are satisfied.
4. Training and/or technical assistance for managing resources including cash flow projections, fundraising/resource generation strategies and plans, the establishment and use of appropriate accounting systems, controls and policies and reliable management information systems. 4. More equitable, efficient, effective, transparent and sustained generation, allocation, utilization and management of financial and human resources for (specify which) organization. 4. Evidence of regular cash flow analysis; level of income; extent to which accounting control and information systems are developed and utilised; % cost recovery for service provision/% core costs covered for specify which organization.
5. Training and/or technical assistance for the development of new systems for client feedback for continuous improvement and accountability; develop mechanisms to obtain consensus between all stakeholders on needs, priorities and plans for designing and delivering programs for the target group

6. Gender.
5. More effective and equitable participation by client specify which individuals, private sector and civil society organizations in providing input to and/or designing and/or delivering programs for the target group.

6. Increased capacity of specify which partner institutions/governments/ civil society organizations to design and implement policies/programs/ projects that reflect the priorities and interests of both women and men.
5. and 6. number of feedback mechanisms in place; level of participation of citizen groups, including women, in research, consultative processes addressing specify which issues; number of specify which networks or coalitions formed/strengthened; number of joint programming initiatives with other partners; quality of consultations with stakeholders to review programming ideas/priorities; quality of consultations relating to organizational mission, values, ethos, work methods; quality of exploratory exchanges with prospective institutional partners; extent to which organization budget meets needs of target group; extent to which specify which organization has established effective networks and processes to identify and assess trends/initiatives/like-minded stakeholders in the program environment; evidence that action was taken to adapt to changes and mitigate risks.

Outcome Results Statements (adapt indicators from table above)

Enhanced capacity of specific target organizations at specific levels (federal, regional or local) to design and deliver effective, efficient, transparent, gender-sensitive, sustainable (specify) programs that meet the needs of the direct beneficiaries.

OR

More transparent, accountable and effective partner organizations/institutions in the target area.

OR

New and stronger institutional capacity for management, service delivery, resource generation and management, and participatory and accountable governance of (specify which) organizations.