Government of Canada

Foreign Affairs, Trade and Development Canada


Accessibility Help


While every reasonable effort has been made to ensure the accessibility of this site, some content or services found here might be inaccessible to some visitors. In those circumstances, the contact information for someone who can assist you has been provided.

Increasing Text Size

To increase the text size on our Web pages, you can change the settings in your Web browser. Just follow the instructions below based on the browser you are using or see your browser's help for details.

Internet Explorer

  1. Select "View" in the menu bar.
  2. Select "Text Size".
  3. Select "Larger" or "Largest".
Mozilla Firefox
  1. Select "View" in the menu bar.
  2. Select "Text Size".
  3. Select "Increase".
  4. To increase the text size further, continue selecting "Increase".


  1. Select "View" in the menu bar.
  2. Select "Zoom".
  3. From the menu, select the size with which you would like to view the Web site.
  4. To increase the text size further, increase the percentage.


  1. Select "Preferences" in the "Safari" menu.
  2. Select "Advanced".
  3. Use the "Other" button to select your client-side CSS file.
  4. Confirm the changes by using the "OK" button.

Client-side CSS for enhancing accessibility

The design of the Web pages on this Web site are flexible enough to allow you to configure the visual presentation to meet your accessibility needs by using a client-side Cascading Style Sheet (CSS) file.

Most browsers provide the ability to specify a client-side CSS file, which would be applied to every Web page on this Web site that you visit. To take advantage of this feature, perform the following steps:

  1. How to create a client-side CSS file, and
  2. How to configure your browser to use the client-side CSS file

Alternate Formats

Most content is available in HTML format (like this page). Many documents are also available in their original format.

Portable Document Format

  • PDF (Portable Document Format): To read the Portable Document Format (PDF) version you can use one of the following PDF readers.

Having difficulty with a PDF? In the event that you have trouble accessing an on-line fillable PDF or a very large PDF file found on this website, you can simply save a copy to your computer's hard drive or network. Position the cursor on the PDF link, using the right mouse button, choose 'Save Target As...'. Once the PDF is saved, you should then be able to access it. You must have 'Adobe Writer' in order to write to and save the file.


EPUB is an electronic book format that can be opened in most e-readers, tablets and mobile devices (except for the Kindle, which uses a different file format).

EPUB files can also be read on computers, although you may have to install a software program or Web browser plug-in first.

A list of EPUB software is available on Wikipedia.

Word Processing Software

  • RTF (Rich Text Format): Some files are available in Rich Text formats (RTF), RTF is a file extension for word processing documents.
  • DOC (Microsoft Word Document): Some files are available in Microsoft Word Document (DOC), DOC is a file extension for word processing documents.
  • WPD (Wordperfect Document): Some files are available in Wordperfect Document (WPD), WPD is a file extension for word processing documents.

Presentation Software

  • PPT (Microsoft PowerPoint Presentation): Presentations are available in Microsoft PowerPoint Presentation. PPT is a file extension for presentation documents.

Spreadsheet Software

  • XLS (Microsoft Excel): To read a spreadsheet in Microsoft Excel format, XLS is a file extension for spreadsheet documents.
  • CSV (Comma-separated Values): A text format for database tables. Field values are separated by commas. TXT (Text): A file that contains plain text and that can be read by any program that reads text, such as a basic text editor.

How to conserve French accents when opening a CSV file?

Zip Files

  • Why Zip files? - Zip files compress data and therefore save time and space, and make downloading software faster.
  • How do I open a Zip file? - After you have installed Zip software, you can open a Zip file by double clicking it in your browser and choosing "Unzip or install from an existing Zip file" in the WinZip Wizard. If you do not have Zip software on your computer, there are many free downloadable versions available.

XML (Extensible Markup Language): Data format that uses custom tags to define objects and the data associated with each object. XML files are formatted as text documents and can be edited using a basic text editor.

Top Menu

Selections in black across the top of the screen:

The links across the top of each page are available no matter where you are on the CIDA site. Here's what happens when you choose one of these selections:

  • Français: takes you to the French-language equivalent of any page you happen to be on.
  • Home: takes you to the main page of the website.
  • Contact Us: tells you about additional ways to obtain information about CIDA and enables you to make comments and ask questions.
  • Help: brings you to the page you are reading right now!
  • Search: provides you with a powerful tool for finding exactly the information you want on the CIDA site.
  • takes you to the Government of Canada Main Menu - the gateway to all federal government Internet resources.


Videos on our site can be viewed using the Adobe Flash Player. You will have to download and install the free player on your computer. We have provided a link to the appropriate Web site below.


Is your JavaScript enabled?

How to Enable JavaScript in Your Browser

Internet Explorer

  1. From the top menu bar, select "Tools" and then "Internet Options."
  2. On the "Security" Tab, select "Internet" and click on "Custom Level."
  3. Scroll down to "Scripting", "Active Scripting" and make sure that it is enabled.
  4. Click "OK" and confirm that you want to change the security settings for this zone.
  5. Click "OK" again.

Mozilla Firefox

  1. From the top menu bar, select "Tools" and then "Options."
  2. On the "Content" tab, select "Enable JavaScript."
  3. Click "OK" to confirm your selection.


  1. From the top menu bar, select "Preferences."
  2. On the "Content" tab, select "Enable JavaScript."
  3. Click "OK" to confirm your selection.

RSS Feeds

What is RSS?

Real Simple Syndication (RSS) is a way for users to receive Web content without having to constantly visit a Web site to see what's new. Updates to the site are broadcast to subscribers through an RSS feed. Once you have subscribed to an RSS feed, new items will appear in your feed reader every time new information is added to the relevant section of the Web site.

Why use RSS?

  • Select the news you want. RSS allows you to select the type of news and information you receive from Web sites.
  • Determine when you get news. You can customize your feed reader to retrieve the news every five minutes, or every hour depending on how you want it.
  • Unclutter your e-mail inbox. Some people prefer to receive news and information in their feed reader rather than in their e-mail account.

How do I subscribe to RSS feeds?

In order to subscribe to an RSS feed or newsfeed you will need two things: an RSS reader (also known as a news aggregator) and the URL (Web address) of the RSS feed to which you wish to subscribe.

Web browser (supporting RSS feeds)

  1. Select the Web address (URL) of the RSS feed (XML file) to which you want to subscribe.
  2. Select the browser subscribe option and follow the instructions.

RSS reader

  1. Select a reader (see a list of RSS feed readers below).
  2. Copy the Web address (URL) of the RSS feed (XML file) into the appropriate field of the RSS feed reader.
    Note: Detailed instructions on how to add feeds are included in the RSS reader that you choose.

RSS feed readers

There are numerous RSS readers available for free download or for purchase on the Internet.

Note: The links provided below are to Web sites not under the control of the Government of Canada. They are provided solely for the convenience of users. The Government of Canada is not responsible for the accuracy, currency or the reliability of the content, nor does it endorse the sites and their content.

Print Options

You have to change the Internet options of your browser to print background colours and images. Just follow the instructions below based on the browser you are using or see your browser's help for details.

Internet Explorer

  1. Click on Tools in the menu bar then select Internet Options.
  2. Select the Advanced tab then scroll down to Printing.
  3. Make sure there is a check in the box beside Print background colors and images.
  4. Click "OK" to confirm your selection.

Mozilla Firefox

  1. Choose File > Page Setup.
  2. Click the Format & Options tab.
  3. Select the checkbox labeled "Print Background (colors & images)."
  4. Click OK.


  1. With the page you want to print open, choose File > Print.
  2. Choose Safari from the print dialog's pull-down menu that defaults to "Copies & Pages."
  3. Select the checkbox labeled "Print backgrounds."